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News Updates

Avoid Flood Recovery Scams

With communities across Texas impacted by disastrous storms, Texas Attorney General Ken Paxton is urging residents to be weary of scams and fraud.

"The loss of lives as a result of these deadly storms is a tragedy for our state, and our thoughts and prayers are with the victims and their families," said Attorney General Paxton in a release Monday. "The extreme flooding and dire storms have devastated communities across the entire region, destroying homes and property in its path and posing a severe safety threat to countless Texans. Disasters such as these can unite communities and, as we are seeing, bring out the best in people. However, everyone should be aware of bad actors looking to take advantage of the circumstances. My office will continue working to protect Texans from deceptive acts, and will carefully monitor the situation as Texans rebuild and recover."

Those needing contractors or businesses as they rebuild should follow these tips:

·   Only do business with licensed or bonded contractors or builders

·   Consult the Better Business Bureau to ensure you are working with a trustworthy business

·   Contact an insurance adjuster to get an estimate of the damage and repair cost

·   Be wary of contractors who solicit services door-to-door, especially those that are unfamiliar or from out of town

·   Know that under Texas law, the door-to-door seller must advise you orally and in writing that you have a right to cancel the sale within three days.

·   Get the salesperson's license plate number

·   Don't rush into signing a contract, and never pay up-front for promised work

·   Secure the terms of any warranty work in writing

·   Ask for references, or rely on recommendations from friends or relatives who have had experience with honest contractors

If you believe you've been the victim of price gouging, you should call (800) 621-0508 or visit the Texas Attorney General's website.