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News Updates

Important Flood Recovery Information

June 17, 2015 - Homeowners, renters and business owners in the City of Garland affected by the recent flooding event on May 29 can now apply for state and federal disaster assistance.

After a review of damage assessments by the Texas Division of Emergency Management (TDEM) and the Federal Emergency Management Agency (FEMA), iIndividual Assistance was extended to Dallas County.

Disaster assistance for qualified applicants may include:

Grants for rental assistance or temporary housing;

Grants for home repairs not covered by insurance;


Grants for serious disaster-related needs not covered by insurance—such as medical, dental, personal property, vehicles and moving and storage; and
Low-interest disaster loans from the U.S. Small Business Administration (SBA) may be available to businesses of all sizes, private non-profit organizations, and homeowners and renters for losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Homeowners, renters and business owners in Dallas County who sustained losses or damage from the flooding event may register anytime.


There are three ways to do so:


Online at www.DisasterAssistance.gov;


Via smartphone or web-enabled device by using the FEMA app;


Or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 from 8:00 AM to 10:00 PM.

For more information on Texas disaster recovery, click www.fema.gov/disaster/4223 or visit the TDEM site at www.txdps.state.tx.us.


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June 4, 2015 - Garland residents, businesses and property owners impacted by recent floods may be eligible for federal and state disaster assistance, pending action by various government agencies.

In the meantime, Garland officials are asking all property owners with damage to their house or business structure to call in to register their flood damage with the City. This information will enable the City to provide additional information about storm recovery as it becomes available.

Garland property owners impacted by recent floods should call the City of Garland at 972-205-2000 Monday through Friday from 8 a.m. to 5 p.m. The call takers will collect contact information and inquire about whether property owners have homeowner, commercial and flood insurance.

Volunteers from Texas Baptist Men will visit impacted areas June 6 and 7 to assess damage to private property. These volunteers may request to interview residents or inspect property to help state and federal assistance agencies estimate the magnitude of damage and needed assistance. All Texas Baptist Men volunteers will have an identification badge and wear a logoed shirt.

Although a federal declaration for the Garland area is not yet official, property owners are urged to register with FEMA for individual assistance by calling 1-800-621-FEMA (3362).

As a public service, VisionLink, ConnectFirst, United Way of Abilene, the Information Technology Disaster Resource Center (ITDRC) and Crisis Cleanup are sponsoring a free, multi-agency debris removal and muckout hotline for survivors of the recent severe weather in Texas. Effective immediately through July 4, residents of Texas requiring assistance may call 1-800-451-1954 to request help with cleanup, Monday through Friday, 8 a.m. to 5 p.m. This information will be made available to responding voluntary agencies throughout Texas and Oklahoma. Due to the extensive need, calling does not guarantee service. The hotline will not handle requests for any other types of service.

The City of Garland will provide updates regarding flood recovery and assistance as they become available. Monitor the City's website and social media channels for updates. Also, register for CodeRED telephone notifications and Garland Enews announcements.