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News Updates

ISO Rates Garland Fire Department at Class 1

The Garland Fire Department (GFD) has received a Class 1 ISO rating, the highest Public Protection Classification by the Insurance Service Organization (ISO).

A community's Public Protection Classification is based on a formal assessment process consisting of three major areas:

  • Fire department (staffing, equipment, training, and emergency response capabilities)
  • Water supply system (highlighting the water supply a community uses for fire suppression)
  • Fire alarm and communications system (centers on facilities and support for handling and dispatching alarms)


The ISO evaluation of a fire department accounts for 50 percent of the rating; water supply accounts for 40 percent, and the department’s communication system accounts for the final 10 percent. The ISO evaluation also includes a Community Risk Reduction section which recognizes community efforts to reduce losses through fire prevention, public fire safety education, and fire investigation.

The ISO rating is used to measure the quality and effectiveness of fire protection in a community. Additionally, the rating allows residential and commercial property owners the opportunity to obtain the best possible insurance rates.

Congratulations to GFD and its supporting City departments for their commitment to excellence in public safety services. Learn more about GFD at GarlandFire.com.

Pictured (L-R): ISO Mitigation Manager Phillip Bradley; ISO Field Representative Mike McCormack; Mayor Pro Tem B.J. Williams; Deputy State Fire Marshal Jesse Williams; City Manager Bryan Bradford; Garland Fire Chief Raymond Knight