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News Updates

Storm Debris Removal, Trash Pickup Update

Debris removal from the right-of-way in affected areas is underway.  To give removal crews better access to the area, we ask that you keep streets clear of vehicles.  If you need assistance in having a vehicle cleared from the right of way, contact City of Garland Code Compliance at 972-485-6400, Monday through Friday, 8 a.m. to 5 p.m. Vehicles are ONLY being towed from right of way at the owners request.  There are no “enforcement tows” taking place at this time.

Any vehicle that blocks access will delay our abilities to provide services to the impacted area.  Debris removal is anticipated to take several weeks via a systematic process.  

If you have any questions, you can contact the debris removal hotline at 972-205-3366.

If you need to replace a damaged or missing blue recycling, or green trash cart, call 972-205-3500.

Contractors for the City will begin debris removal on Monday, Jan. 4. No commercial debris or hazardous waste will be removed by the City. All debris placed on the ROW must be related to this disaster.

Garland has selected True North Emergency Management to monitor and manage the removal of storm-related debris from public property and public rights-of-way (ROW). The City has also selected TAG Grinding as the debris removal contractor. This disaster may receive a major disaster declaration, which could make disaster-related costs, including debris removal and monitoring, eligible for FEMA reimbursement. Debris removal will be conducted in accordance with FEMA guidelines to allow for reimbursement.

Contractors for the City will begin debris removal on Monday, Jan. 4. No commercial debris or hazardous waste will be removed by the City. All debris placed on the ROW must be related to this disaster. (See Storm Damage Area Map and suggested Debris Placement Diagram)

Homeowners should contact their insurance carrier about coverage for debris removal. Contractors hired for repair or demolition are required to remove and dispose of debris, rather than placing debris on the ROW.

Homeowners and volunteers who place residential debris on the ROW should keep disaster debris separate from household garbage. Clean vegetative debris and recyclables should be placed separately from construction and demolition debris and mixed debris. Please place debris outside of travel lanes and drainage ditches and away from obstacles such as mail boxes and fire hydrants.

Storm debris removal will continue for about 10 weeks. The first round of debris removal will take three to four weeks. The removal trucks will make at least one more pass through the area. The City will send out communications specifying when the final debris collections will take place.

Here are some specific guidelines to assist residents with the process:

  • Place disaster-related debris on the street ROW, not by the alley,
  • Place debris just behind the curb, do not block travel lanes or drainage ditches,
  • Keep disaster-related debris separate from regular household garbage,
  • Where practical, place clean vegetative debris and recyclable items in separate piles, and
  • Recommend that volunteer workers also follow the above guidelines.

Please DO NOT:

  • Direct paid contractors to place debris on the public ROW,
  • Place debris in alleys,
  • Place debris that is covered by insurance on the public ROW,
  • Comingle household garbage with disaster-related debris, or
  • Place debris near obstacles such as gas meters, fire hydrants or mail boxes.

We ask all residents to be our partners in restoring Garland to its pre-storm state.  Your cooperation and support enables us to complete the entire process in the quickest, safest and most efficient manner possible.  We will provide updates on the progress of debris collection.

For questions related to debris removal, call 972-205-3366 or email ewscustomerservice@garlandtx.gov. For additional tornado recovery information, visit GarlandTx.gov.



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