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Water News

Safe Drinking Water in Garland

An on-line magazine recently posted a story titled “The 25 U.S. Cities with the Worst Drinking Water.”  Garland appeared on their list along with 16 other Texas cities, including North Texas cities like Dallas, Fort Worth, Plano, Frisco, McKinney, Arlington, Irving and Grand Prairie. 

 The City of Garland’s water system is rated “superior” by the Texas Commission on Environmental Quality (TCEQ) – TCEQ’s highest rating – and meets or exceeds all state and federal drinking water requirements. Garland Water Utilities is working with our water supplier, the North Texas Municipal Water District as well as national industry experts at the American Water Works Association to make sense of the methodology referenced in the article by BestLife.  The guidelines cited in the article are based on their own “health guidelines” rather than the requirements set forth by the federal and state agencies responsible for monitoring drinking water safety.

Garland takes great pride in the high quality of its water, which is the same water shared by the entire North Texas Municipal Water District service area.

Garland Wastewater Treatment Plants Earn National Awards

The National Association of Clean Water Agencies (NACWA) presented the City of Garland Water Utilities Department with two coveted performance awards. The Duck Creek Wastewater Treatment Plant was awarded the Gold Peak Performance Award and the Rowlett Creek Wastewater Treatment Plant received the Silver Peak Performance Award for 2016.

The Peak Performance Awards program recognizes public wastewater treatment facilities for their outstanding compliance records and excellence in wastewater treatment as measured by compliance with their National Pollutant Discharge Elimination System (NPDES) permits.

The Gold Award honors treatment plants that achieved 100 percent compliance during the calendar year. For Duck Creek, this encompasses more than 4,000 permit parameters per year.

The Silver Award honors treatment plants that had no more than five permit exceedances during the calendar year. Rowlett Creek had three exceedances encompassing more than 4,000 permit parameters per year.

The program has honored tens of thousands of NACWA Member Agency facilities since its inception in 1987. The awards demonstrate the hard work of every treatment employee and their commitment to being good stewards of the environment.  

Water Project Construction Sites

Maintaining our water distribution and sanitary sewer system is a year round endeavor.  Here you will find a map of where we're currently working in the city.  You may want to use the information as you plan your daily travel as there may be traffic delays.


Four Cities Unite to Request Water Rate Relief

The Mayors of Garland, Mesquite, Plano and Richardson, in an unprecedented move, recently announced that their cities are asking the Public Utility Commission (PUC) to conduct a review of their water rates with the North Texas Municipal Water District (NTMWD). The cities are taking this action because the rates set by the NTMWD under the six-decade old water supply contract are discriminatory, are inconsistent with water conservation and are not in the public interest. As a result, the four cities have paid a total of $178 million for water they did not use.

Read the full press release here.

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Protect Your Pipes in Freezing Temperatures

January 11, 2018 

Temperatures are forecasted to drop below freezing during the next few days. Remember to drip your faucets, open cabinets under sinks, and cover or wrap outside faucets to protect your pipes from freezing or breaking.

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