A collection agency has been contracted by the City of Garland for the purpose of billing and collecting all fees owed to the City of Garland for ambulance services provided by the Fire Department. Revenue Recovery oversees and monitors the collection of EMS fees. Please note that our billing provider has recently changed.
If your date of service is on or after Oct. 1, 2017, your account is managed by:
You may update your insurance information at any time by following this link. You will need your invoice number and the incident number to access your account. Here is a Sample Ambulance Invoice to help you find this information.
If your date of service was Sept. 30, 2017, or earlier, your Emergency Medical Service (EMS) billing and collection agency can be reached at:
Revenue Recovery Division
Additional information regarding EMS fees / charges can be located at EMS Fees.