Complaints

How to make a complaint against a police employee

The Garland Police Department investigates all complaints and/or inquiries made against its employees.  Citizens who wish to lodge a complaint against members of the Garland Police Department should contact the Internal Affairs (IA) Division located in the Garland Police Department facility at 1891 Forest Lane, Garland, Texas 75042. The IA office is open Monday through Friday from 8:00 a.m. until 5:00 p.m., or you may reach their office by telephone at 972-205-2015.  Complaints against members of the Garland Police Department may also be initiated in person to a supervisor at the Garland Police Station, 24 hours a day, 7 days a week.

False complaints

Filing a false complaint against a police employee may be a violation of the Texas Penal Code, Section 37.02. 

For more information, view the Internal Affairs Brochure.