For all missed garbage collection:
- Report to Customer Service at 972-205-3500.
- Calls received before 4:30 p.m. on collection day will be handled that day.
- Missed collection reported after 4:30 p.m. will be scheduled for collection the next business day.
- Calls received after 5 p.m. or on weekends will be returned by 9 a.m. the next business day.
- Please leave your container at the designated collection point.