The Code Compliance Department’s mission is to enforce State legislation and City ordinances that involve residential properties and multifamily complexes in order to ensure healthy, vital neighborhoods. The department attempts to prevent and eliminate aesthetic problems and ensure that residents have the opportunity to live in a clean, safe, and healthy environment. The department also helps to maintain property values and a strong City tax base. This is accomplished by inspecting residential housing and addressing instances of nuisance and sub-standard housing.
Code Compliance consists of two divisions:
Neighborhood Standards – responsible for inspections within residential areas and;
Housing Standards – responsible for inspections of single family and multifamily rental properties.
ü Reduced nuisance abatement costs related to outside services contracts by approximately 25% as a result of the implementation of improved annual notice procedures and closer scrutiny of contractor work orders.
ü Maintained an average of a 4.8 hour response time on citizen service requests.
ü Reduced Code violations to an average 1.2 per address, despite the challenging economy.
ü Neighborhood Standards recorded 47,604 inspections requiring enforcement actions as a result of the proactive inspection program and experienced an 11% decrease in citizen complaints.
ü The Single Family Rental Inspection program was self-funded. Staff conducted 1,156 change-in-tenancy inspections and increased follow-up inspections by 27%.
ü The Multifamily Inspection program was self-funded. Staff conducted 3,946 inspections representing and approximate increase of 10% over the prior fiscal year.
ü “Code Cares” was honored by the Keep Texas Beautiful organization as a premier abatement program in the State of Texas.
ü The single family rental inspection program was recognized by the Building Official’s Association of Texas for their first annual award for “Excellence in Code Enforcement.”