Code Compliance

City of Garland is proposing a new Lodging Ordinance, if you would like to review the draft of the proposed ordinance please follow this link...Lodging Ordinance.

DEPARTMENT MISSION

The Code Compliance Department’s mission is to enforce State legislation and City ordinances that involve single and multifamily residential and commercial properties in order to ensure healthy, vital communities.  The department attempts to prevent and eliminate aesthetic problems and ensure that residents have the opportunity to live in a clean, safe, and healthy community.  The department also helps to maintain property values and a strong City tax base.  This is accomplished by inspecting residential housing and commercial properties to ensure proper maintenance and compliance with minimum standards. 

 
Code Compliance consists of three divisions: 

Neighborhood Standards – responsible for inspections within residential areas and;

Housing Standards – responsible for inspections of single family and multifamily rental properties.

Commercial Standards- responsible for inspections of exterior commercial properties.

2010-11 DEPARTMENT ACCOMPLISHMENTS

ü  Reduced nuisance abatement costs related to outside services contracts by approximately 25% as a result of the implementation of improved annual notice procedures and closer scrutiny of contractor work orders.

ü  Maintained an average of a 4.8 hour response time on citizen service requests.

ü  Reduced Code violations to an average 1.2 per address, despite the challenging economy.

ü  Neighborhood Standards recorded 47,604 inspections requiring enforcement actions as a result of the proactive inspection program and experienced an 11% decrease in citizen complaints.

ü  The Single Family Rental Inspection program was self-funded.  Staff conducted 1,156 change-in-tenancy inspections and increased follow-up inspections by 27%.

ü  The Multifamily Inspection program was self-funded.  Staff conducted 3,946 inspections representing and approximate increase of 10% over the prior fiscal year.

ü  “Code Cares” was honored by the Keep Texas Beautiful organization as a premier abatement program in the State of Texas.

ü  The single family rental inspection program was recognized by the Building Official’s Association of Texas for their first annual award for “Excellence in Code Enforcement.”