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Are You Registered for CodeRED?
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*Click here to register>>
In the case of an emergency or urgent notification, the City of Garland now has the capability to notify residents via the telephone through a new tool called CodeRED. The system is geographical-based and allows the City to alert citizens based on their location and telephone numbers. A pre-recorded message tell a live person or an answering machine about the specific situation and if any action is necessary.
Weather Warnings
The City of Garland has added new automated severe weather warnings to its CodeRED telephone notification system. These notification calls will be launched as soon as the National Weather Service issues a severe weather warning, providing critical preparation time when severe weather threatens.
Whether you have already registered for CodeRED or are registering for the first time, you must “opt-in” for the automatic weather warnings.
How does CodeRED work?
CodeRED delivers the message desired through a high-speed telephone calling system to a phone number registered in the system. City staff will select a “call area” and the phone numbers will be matched up electronically to the addresses. A pre-recorded message will be sent out via the telephone with information about the situation and instructions.
You will see the phone number 866-419-5000 appear on your caller id (for severe weather warnings the caller id number will be 800-566-9780).
What do I do if I receive a CodeRED message?
Listen Carefully
Follow Instructions
Don’t hang up until the message is complete
Do NOT call 9-1-1 unless instructed to do so
When will the CodeRED system be used?
The system will be used when an emergency situation arises affecting the citizens of Garland. Examples include but not limited to: a Silver/Amber Alert in Garland, flooding in a specific area, utility outage, chemical spill or hazardous waste problem, gas leak, or an evacuation notice. You will only receive a message if you are in the area impacted or it is a city-wide notification.
How do I make sure that I am notified?
You must register, particularly if you have moved or changed your phone number in the last year or if you prefer to be contacted on your cell or business phone.
What if I opted in for the Weather Warning system and decide I no longer want to receive the automatic weather warning messages?
You may call 1-800-566-9780 from the phone that receives the Weather Warning calls, then push option 2 to "opt out" of weather related calls only. You will still be registered for other CodeRED calls.
Click here to register>>
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